About MedCall

At MedCall, your reliable and trusted source for compassionate, reliable healthcare services in the UAE, we are dedicated to making healthcare services more accessible, easy-to-use, and focused on patients by bringing professional healthcare directly to your home.

At MedCall, we believe that healthcare is not only about providing medical treatment; it's also about caring for someone when they need support during some of the most important times in their lives and making sure they feel comfortable and safe while receiving the treatment they need. We want all of the families we serve to receive the highest quality of care possible in a safe and comfortable environment, without having to deal with avoiding or stressing about how to get health care services.

The way we do this is to provide every patient who we help with their health care needs with individualised attention and the highest level of dependability when it comes to health care solutions. For this reason, the primary focus of MedCall is to provide comprehensive health care service options depending on the needs of the patient, from home nursing care, elderly support, assistance following hospitalisation, and in-home patient care to health care and wellness coordination. Our staff is committed to making sure you are comfortable with the health care services you receive and to providing you with quality and compassionate care you know you can depend on.

An individual's need for health care may arise in any number of ways, so facilitating access to health care is critical to ensuring that they are able to get access to appropriate resources in a timely manner. The idea behind MedCall was to help simplify access to health care for people living in the UAE. By providing patient-centred care services and connecting families to trusted health care providers and quality health care services that provide comfort, safety, and peace of mind.

MedCall's health care services are designed to serve people of all ages. We recognise the importance of providing health care services for every individual in their own home; particularly, older adults, recovering individuals, and those who need long-term health care assistance have a much greater need to be able to continue to receive necessary medical care at home, rather than in a hospital or facility away from home. Therefore, by providing health care services within an individual's own home, we can support them in maintaining comfort, independence, and emotional wellness while receiving the professional medical support they need.

Compassion drives everything we do at MedCall – we want to make sure that healthcare is provided with emotional care, human respect and dignity. This commitment to patient care goes beyond the provision of healthcare services; we aim to build continual trust and develop long-lasting relationships with the family members that we are serving.

We continue to expand and evolve our healthcare solutions to meet the ever-changing demands of patients and families within the UAE, recognising that, for contemporary healthcare, convenience and flexibility are vital. Our goal is to ensure that all healthcare services can be provided in a straightforward, responsible and easily accessible manner.

Reasons families choose MedCall:

• Healthcare and emotional support from qualified professionals
• Individualised service focused on the patient's needs
• Convenient homecare
• Dependable healthcare support throughout the UAE
• A commitment to quality, comfort, and safety

The objective of MedCall is to enhance the healthcare experience through empathy and convenience alongside the delivery of professional healthcare services. We endeavour to assist patients in living a healthier, safer, and more comfortable life with a high quality of services.

MedCall’s vision is to be a premier provider of healthcare services across the UAE, with an emphasis on quality, patient satisfaction, and dependability. Your health and well-being are our top priority at MedCall. We are proud to provide health and well-being to you and your family through a variety of healthcare services that promote confidence, comfort, and tranquillity throughout your journey.

Our mission

MedCall makes it easy to book at-home blood tests, doctor consultations, physiotherapy, and weight loss programmes. All our professionals are DHA-licensed and we deliver results and follow-up care online.

Where we operate

We serve Dubai, Abu Dhabi, Sharjah, and surrounding areas. Book a time that suits you and we'll come to your home or office.

Contact

Questions? Visit our contact page or email contact@medcall.life